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Privacy Statement

We value the trust you place in us and we respect your privacy. Please review carefully the following information as it describes the information we may collect from you, the purposes for which we collect it, how we use it when we may share it with third parties, how we protect your personal information and what will happen in case of a security breach.

This Privacy Policy governs information provided to Groupe Marcelle Inc. (“Groupe Marcelle Inc”) and communications emanating from Groupe Marcelle Inc, including information provided to us by you through the use of the Groupe Marcelle website (sometimes referred to as the “website” or “Groupe Marcelle”). Groupe Marcelle Inc. will not collect, use or disclose your personal information other than in compliance with this Privacy Policy. Your use of the website constitutes your acceptance of this Privacy Policy and your consent to the practices it describes. If our Privacy Policy changes in the future, we will notify our customers and website users of any such changes by posting an updated policy on our website.

Following the posting of such changes, your continued use of the website will constitute your acceptance of these changes and you will be bound by such changes. If you do not continue to use the website following a change in our Privacy Policy but take no other action with respect to your personally identifiable information, our use of that information will remain subject to our Privacy Policy as it was in effect prior to the change. You are responsible for regularly reviewing this Privacy Policy and any changes thereto.

NON-PERSONAL IDENTIFICATION INFORMATION

When you visit Groupe Marcelle websites, with the help of our third party authorized agents, we collect certain anonymous information about your visit. For example, when you browse Groupe Marcelle websites we may monitor statistics such as the number of people that visit the website, peak hours of visits, which page(s) are visited on the website, from which domain our visitors come (e.g., aol.com, hotmail.com, etc.), and which browsers people use to visit the website (e.g., Google Chrome, Microsoft Internet Explorer, Safari etc.), broad geographical information, site-navigation pattern, etc.

We may obtain this non-personal information by placing a “cookie” on your computer’s hard drive so we can recognize you as a new or return user and personalize your experience. A cookie is a piece of data stored on your computer’s hard drive that enables us to track and target your shopping experience and order as you shop on our site. For example, cookies are used to save your Shopping Bag information so you can browse from page to page without losing that information. If you reject our cookies, you may still use lisewatier.us, but you may be limited in some of the features. Cookies do not contain personally identifiable information. Groupe Marcelle Inc. uses non-personal identifiable information for internal business and marketing purposes and to help administer and improve lisewatier.us for your shopping experience. We may use the information you provide in aggregate form for internal business purposes to analyze trends and site traffic patterns.

PERSONNALLY IDENTIFIABLE INFORMATION

Personally identifiable information is any information about you as an individual, such as your name, address, telephone number, credit card number, birth date, or email.

We collect personally identifiable information from you when you communicate with us via: (i) email; (ii) Groupe Marcelle websites; (iii) otherwise, when you place an order or fill out a registration form, when you post a user comment on our website or when you participate in a contest, sweepstakes, survey or other promotion. When you place an order through Groupe Marcelle website, we require that you provide your name, email, shipping/billing address, phone number, credit card number and its expiration date in order to process and track your order. We may also maintain a record of your product purchases. Whether or not you provide your personally identifiable information to us is completely up to you, but if you choose not to provide the information we request, you may be unable to use some of our services.

We collect this information to serve you better and to provide you with a customized experience while using Groupe Marcelle website for browsing and shopping. We may use your personally identifiable information to: fulfill one of your requests such as sending you promotional emails, fulfilling and delivering your orders, informing you about our new products, services and offers, responding to your comments or questions, contacting you if necessary while processing an order, and generating web analytics to compile user data for marketing purposes.

We may also combine the personally identifiable information you provide us with other personal information about you (such as demographic and past purchase information) from our records and from other sources. We may share this combined information about you with third parties and may use this combined information for future marketing initiatives and to help us improve Groupe Marcelle websites presentation and your overall shopping experience. We do not ever rent or sell your personally identifiable information with these organizations or with other third parties for marketing purposes.

Groupe Marcelle Inc. may also share your personally identifiable information with third parties that perform services for us, such as our affiliates, advertisers, partners, potential business partners, and other unaffiliated entities. These companies and individuals are hired to perform functions on our behalf, such as fulfilling and processing orders, processing credit card payments, performing data and marketing analysis, fulfillment to process orders, and providing customer support. While such third parties may be provided with access to personally identifiable information needed to perform their function, they may not use or disclose such data for any other purpose. Additionally, our service providers are contractually required to maintain all the information collected for us in strict confidence.

For fraud protection and compliance with law, we may disclose any information, including personally identifiable information, that we deem necessary.

Groupe Marcelle websites may contain links to websites operated by third parties. These websites may collect your personally identifiable information. This Privacy Policy does not apply to the practices of third parties and Groupe Marcelle Inc. does not assume any responsibility for, and by using this website and/or accessing a third party’s website from this website, you release Groupe Marcelle Inc. from any responsibility for the actions, practices and omissions of third parties. Check the privacy policy of each site you visit. In the event another company buys the assets or ownership interests in Groupe Marcelle Inc., your personally identifiable information may then belong to that other company.

INFORMATION CONTAINED IN USER COMMENTS

Any information you include in a user comment submitted on Groupe Marcelle websites, including any personally identifiable information, will not be treated as confidential and may be publicly disclosed.

PIXEL TAGS AND TRACKING TECHNOLOGY

When you visit Groupe Marcelle websites or view one of our emails, we may use pixel tags or “clear” gifs to track links and/or similar technology to note some of the pages you visit on our website and to personalize your experience. We may also use pixel tags to determine what types of email your browser supports. We may use the information collected through pixel tag, tracking links, and similar technology in combination with your personally identifiable information.

We work with Magento Platform. The platform collects non-personally identifiable information about your visits to our website, and your interaction with our products and services. The anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major web sites. No personally identifiable information is collected during this process

PROTECTING CHILDREN'S PRIVACY

At Groupe Marcelle Inc., we are committed to the safety of children when they use the Internet. Groupe Marcelle websites is directed for use by adults. Groupe Marcelle Inc. does not knowingly collect any personal information from children under the age of 13. Those under the age of 13 should not use the website to provide Groupe Marcelle Inc. with any personal information.

PROTECTING YOUR SECURITY

The website’s security complies with industry standards to protect the security of your personal information both online and offline. Personally identifiable information is stored on computer servers in a controlled environment that is reasonably protected from unauthorized misuse or disclosure. We use available technology and other techniques to implement systems like firewalls, and/or encryption to secure marketing data transfers.

Orders placed on Groupe Marcelle websites are encrypted using Secure Socket Layer (SSL) technology, an industry standard that is used by vendors to ensure the security of online business. It employs the essential functions of mutual authentication, data encryption, and data integrity for secure transactions.

We take special steps to safeguard your personal information and since your password is protected, only you can access your account information. We recommend that you keep your password private and always sign-off of your account and close your browser when you are finished shopping.

We also take special steps to assess potential risks applicable to your personal information. In the event of a security breach, namely if your personal information is lost, disclosed without your authorization or becomes available to an unauthorized person, we will report it to you if the breach poses a real risk of significant harm. For example, a real risk of significant harm includes bodily harm, humiliation, loss of professional opportunities, financial loss or identity theft. If the breach poses a real risk of significant harm, we will notify you directly as soon as possible. If we cannot notify you directly, we will notify the breach by public communication. We will provide you with the information required to understand the significance of the security breach and take the steps to reduce the risks of harm that may arise from it. We will also report the security breach to the government and any other organization that we believe can reduce the risk of harm that could result from the breach. We keep records of all security breaches. Following a security breach, Groupe Marcelle Inc. investigates the cause of the breach and reviews the safeguards in place to prevent future breaches. If you have any questions about security on our website, please email [email protected] Marcelle.

OPTING OUT

You may choose to opt out of Groupe Marcelle websites disclosing personal information about you to third parties for marketing purposes. If you choose to opt out, you will not receive any direct mail, telephone or email solicitations for products or services from Groupe Marcelle Inc., though Groupe Marcelle Inc. may still use your personal information (and may share your information with our service providers) to provide you with services relating to your online shopping needs.

Please send a request to opt-out to the following address with a preference on how our response to your request should be sent (email or postal mail). For all requests, please send your request, including your name, email, street address, city, state, and zip code, via email to [email protected] (please use the subject line: Privacy Opt-Out Request) or via postal mail at:

Groupe Marcelle Inc.

Att: Consumer Services

5600, Chemin de la Côte-de-Liesse

Ville Mont-Royal (Québec) H4T 4L1 Canada

We are not responsible for notices that are not labelled or sent improperly, or do not have complete information. Your opt-out request will be processed within 30 days of the date it was received. Once you have opted out, you do not need to do so again.

CHANGING, UPDATING OR DELETING PERSONAL INFORMATION

You can update, change or delete certain personal information (such as your email address, communication preferences, mailing address and payment method) on Groupe Marcelle websites. Simply click the button “Your Account” in the menu at the top of each page on Groupe Marcelle websites, log in, and you will be able to edit or change your information. If you would like more information about this policy, please send an email to [email protected] or go the snail mail route and write to us at:

Groupe Marcelle Inc.

Att: Consumer Services

5600, Chemin de la Côte-de-Liesse

Ville Mont-Royal (Québec) H4T 4L1 Canada 

RETENTION OF PERSONALLY IDENTIFIABLE INFORMATION

We will keep your personally identifiable information only as long as is reasonably necessary for the purposes described in this Privacy Policy or such longer period as may be required by applicable law.